Refund programme

19 articles in this collection
Written by Arturo de Giorgi

What is Artupia Refund Program?

Written by Arturo de Giorgi
Updated over a week ago

Are there requirements for a refund to be eligible?

Written by Arturo de Giorgi
Updated over a week ago

How will Artupia refund my money?

Written by Arturo de Giorgi
Updated over a week ago

Can I extend timelines?

Written by Arturo de Giorgi
Updated over a week ago

When Artupia will refund my money?

Written by Arturo de Giorgi
Updated over a week ago

What is the Transaction Defect Process?

Written by Arturo de Giorgi
Updated over a week ago

Can I open more than one resolution process?

Written by Arturo de Giorgi
Updated over a week ago

When a buyer needs to pay the return postage costs?

Written by Arturo de Giorgi
Updated over a week ago

When does a seller need to pay the return postage costs?

Written by Arturo de Giorgi
Updated over a week ago

Why do I need to wait for the Seller Return Process to get a refund?

Written by Arturo de Giorgi
Updated over a week ago

How Artupia review the information about the artwork?

Written by Arturo de Giorgi
Updated over a week ago

Can I appeal to Artupia decision?

Written by Arturo de Giorgi
Updated over a week ago

Does Artupia refund the fees?

Written by Arturo de Giorgi
Updated over a week ago

What happens if I change mind about an artwork purchased?

Written by Arturo de Giorgi
Updated over a week ago

How many days I have to report a changed mind?

Written by Arturo de Giorgi
Updated over a week ago

What happens if the artwork is damaged in the post?

Written by Arturo de Giorgi
Updated over a week ago

What happen if the artwork is lost in the post?

Written by Arturo de Giorgi
Updated over a week ago

What can I do if the artwork purchased is not as described, is faulty or counterfeit?

Written by Arturo de Giorgi
Updated over a week ago

What happened when an artwork isn’t sent to the buyer?

Written by Arturo de Giorgi
Updated over a week ago