Once you’ve received an artwork, you have seven 7 days to decide to keep your artwork. If you decide to return it for a refund contact us at support@gmail.com, you will receive an answer in few minutes.
Artupia will process your return and the amount owed will be refunded to your source of payment in the same currency and using the same exchange rate as your original order. Then, you’ll have 3 days from the day you contacted us to pay the ship back costs to our Paypal account and ship out the artwork through our postage provider. The Artupia Refund Programme is NOT applicable without paying the back postage costs.

Did this answer your question?