The return process can be used when:

  • An artwork sold on Artupia.com.
  • You haven't already issued a return for the transaction through Artupia Returns Process.
  • A seller uses the process to start a return within your specified return time frame (3 days).
  • A seller pays for the artwork return postage costs with PayPal. 
  • A seller hasn't been suspended from the returns process.
  • A return is based in one of our covered Country. 
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