Artupia Refund Programme ensures that buyers receive the artwork they ordered, or get their refund but is not a product warranty. Buyer’s remorse or any reason other than not receiving an artwork or receiving an artwork that isn't as described in the artwork description are covered. 

If a buyer report by contacting us at a transaction defect with a purchase within 7 days from the delivery, Artupia helps buyers and sellers to resolve issues and seller’s funds will be held by Artupia.

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