The return process can be used when:
- An artwork sold on Artupia.com.
- You haven't already issued a return for the transaction through Artupia Returns Process.
- A seller uses the process to start a return within your specified return time frame (3 days).
- A seller pays for the artwork return postage costs with PayPal.
- A seller hasn't been suspended from the returns process.
- A return is based in one of our covered Country.
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